I have 14 years’ experience in management, implementation, operation, change management, business process improvement and IT business analysis of large-scale e-government IoT solutions, transactions processing, prepaid cards and ACH payment projects. targeting more than 3.5 billion transactions each year. The projects serve about 26 million smart card holders over 85 thousand point-of-sale networks.

I was the second man in the operations sector for 6 years, reporting directly to the vice president for operations & branches, Manage and support operations activities over all SMART branches in governorates of Egypt covering all e-gov services.

My skills are driven from a mixture of knowledge from academia and experience gained in day-to-day work with PMP, Agile (ICP) and ITIL certifications, for detailed information please find enclosed my CV.